How much money would you like? *

When do you get paid?

My Repayment

1st Repayment*

2nd Repayment*

3rd Repayment*

Loan Amount
Total Repayment
= £0
*First time borrowing limited to £500. Exact repayment amounts and interest may change slightly subject to your pay date. Exact figures are provided in your loan documentation once your information has been input.
Representative Example
Loan Amount (for 84 days):
3 Repayments of:
£97.49 x2 &
£95.30 x1
Total Repayment:
Interest Rate:
292% pa (fixed)
1239.7% APR

Repayments are assumed at day 25, day 55 and day 84


At, we care about our customers and are dedicated to arranging the best customer service and skill possible.

If you are not satisfied with  any aspect of the lending service that you have received from quick cash loans which is a trading style of Instant Cash Limited (the company, we, us, or our), we would like you to tell us your worries so we can address them appropriately.

You can contact us using the following methods:

(a) Send an e-mail to:

(b) In writing to: Zigzag Global Ltd or, 4 Th Floor, 7 10 Chandos Street, London, W1G 9DQ

(c) Call us on: 0203 740 7274 (standard United Kingdom landline rates apply)

Upon receiving your complaint we will do our best to resolution your complaint by the end of the next working day.

If we cannot resolve your complaint within 24 hours, we will send you an acknowledgement of your complaint within 5 working days of receipt.

You will receive an update no later than three weeks after making your initial complaint to let you know the outcome of the investigation. If for some reason we have been unable to reach a resolve at this stage and further investigation is obligatory, we will write to you at this stage informing you of the reason for the delay.

We are committed to ensuring that you receive a final reply letter within eight weeks of the Company receiving your complaint.

If you are dissatisfied with our final response or we have not arranged a final response within eight weeks of receiving your complaint, you may proceed with the following options:

You can ask us for a formal review by contacting our Complaints Manager; and / or

You can ask the Financial Ombudsman Service (FOS) to review your complaint. You may contact FOS following the transient of eight weeks after making a complaint.  You have a maximum of 5 months from date of receipt of our final reply within which to contact FOS.

Please note: even if you have asked for your complaint to be reviewed by the Company, you still have the right to contact the FOS.

Contact Details

If after receiving a response you would like to request a formal review of our complaint, please contact the Complaints Manager at:

The Complaints Manager, Zigzag Global Ltd or, 4 Th Floor, 7 10 Chandos Street, London, W1G 9DQ, W1G 9DQ or 0203 740 7274or complaints@

To submit a complaint to FOS, please contact:

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR. Telephone: 0800 023 4567. Email:

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